All About Porting Your Device
So you're coming to Madstar Mobile, but you don't want a new number--you've got a perfectly good number of your own that you'd like to keep ...
Mon, May 8, 2017 at 6:19 PM
Port eligibility is the process of verifying that your phone number is eligible to be transferred (or ported) from your existing wireless provider to Madsta...
Mon, May 8, 2017 at 6:19 PM
On average, transfers of mobile phone numbers take 15 min to 2 hours. If you're transferring a land line or Google Voice or other VOIP number, it will t...
Mon, May 8, 2017 at 6:21 PM
Yes, your line will stay active during the porting process. If you notice your line is no longer active, it has successfully made the move to Madstar Mobile...
Mon, May 8, 2017 at 6:26 PM
No. Numbers can only be ported to phones.
Mon, May 8, 2017 at 6:27 PM
Problems with number ports usually stem from information not matching up with your existing carrier. If we run into a problem while porting your phone numbe...
Mon, May 8, 2017 at 6:28 PM
If there was only one number in your account, it will automatically be cancelled. If you have a past due balance with your previous carrier you will have...
Mon, May 8, 2017 at 6:29 PM
No, in order to transfer your phone number to Madstar Mobile, your service must be active. After the number port has been completed, your previous carrier w...
Mon, May 8, 2017 at 6:29 PM
Yes. Do not cancel your service while your phone number is in the process of porting to Madstar Mobile. After the number has successfully ported to Madst...
Mon, May 8, 2017 at 6:30 PM
You can keep your number or we can assign you a new number with your new area code. If you move from New York, with a local number to Los Angeles, people...
Mon, May 8, 2017 at 6:32 PM