All About Porting Your Device

How to Transfer (or Port) a Phone Number
So you're coming to Madstar Mobile, but you don't want a new number--you've got a perfectly good number of your own that you'd like to k...
Mon, May 8, 2017 at 6:19 PM
Transferring Phone Numbers- What is Port Eligibility?
Port eligibility is the process of verifying that your phone number is eligible to be transferred (or ported) from your existing wireless provider to Madsta...
Mon, May 8, 2017 at 6:19 PM
How long will it take to port my phone number to Madstar Mobile?
On average, transfers of mobile phone numbers take 15 min to 2 hours. If you're transferring a land line or Google Voice or other VOIP number, it will ...
Mon, May 8, 2017 at 6:21 PM
Will I still be able to use my phone while my number is porting?
Yes, your line will stay active during the porting process. If you notice your line is no longer active, it has successfully made the move to Madstar Mobile...
Mon, May 8, 2017 at 6:26 PM
Can I port a number to a data device?
No. Numbers can only be ported to phones.  
Mon, May 8, 2017 at 6:27 PM
How will I know if there’s a problem with my number transfer?
Problems with number ports usually stem from information not matching up with your existing carrier. If we run into a problem while porting your phone numbe...
Mon, May 8, 2017 at 6:28 PM
What happens to my current service after I transfer my wireless number to Madstar Mobile?
If there was only one number in your account, it will automatically be cancelled. If you have a past due balance with your previous carrier you will have...
Mon, May 8, 2017 at 6:29 PM
Do I need to cancel my current service to complete the number transfer to Madstar Mobile?
No, in order to transfer your phone number to Madstar Mobile, your service must be active. After the number port has been completed, your previous carrier w...
Mon, May 8, 2017 at 6:29 PM
Do I continue to pay my existing wireless provider while my number is being transferred to Madstar Mobile?
Yes. Do not cancel your service while your phone number is in the process of porting to Madstar Mobile. After the number has successfully ported to Madst...
Mon, May 8, 2017 at 6:30 PM
What if I'm transferring a number that I had in another city or state?
You can keep your number or we can assign you a new number with your new area code. If you move from New York, with a local number to Los Angeles, people...
Mon, May 8, 2017 at 6:32 PM