Yes, your line will stay active during the porting process. If you notice your line is no longer active, it has successfully made the move to Madstar Mobile. You may want to power off your device and let the activation complete by powering it back on and have device go through an over the air activation process. If your phone is still having issues activating you will need to do a data profile update. (Make sure you turn off Wifi first!)


 You can do this by dialing:


- ##72786# on an android phone

 

or


- ##873283# on an ISO device ( iPhones)