When you’re on a call, the screen shows several call options.

The portion of the iPhone screen showing buttons for options while you’re on a call. The buttons are arranged in two rows of three and are from top left to bottom right: mute, keypad, speaker, add call, FaceTime, and contacts. You can also touch and hold the mute button to put a call on hold. Tap the speaker button to use the speakerphone or a Bluetooth device

End a call. Tap the end call button or press the Sleep/Wake button.

Use another app while on a call. Press the Home button, then open the app. To return to the call, tap the green bar at the top of the screen.

Respond to a second call. You can:

  • Ignore the call and send it to voicemail: Tap Ignore.

  • Put the first call on hold and answer the new one: Tap Hold + Accept.

  • End the first call and answer the new one: When using a GSM network, tap End + Accept. With a CDMA network, tap End and when the second call rings back, tap Accept, or drag the slider if iPhone is locked.

With a call on hold, tap Swap to switch between calls, or tap Merge Calls to talk with both parties at once.