How am I billed for talk time?

Madstar Mobile does not charge customers by their minutes of use, all of our plans are unlimited talk and text and data.

How do I use conference calling?

Each handset is slightly different when it comes to conferencing. You should check the handset specific help sections to learn how to set up calls with multiple parties.

Does conference calling cost extra?

It does not cost anything extra to use your conference call features. 

Does call waiting cost extra?

There is no extra charge to use call waiting.

Is there an additional charge to make 911 calls?

There are no per usage fees to call 911.

If my service is not active, will emergency calls still work?

Yes. By law all wireless carriers are required to connect emergency calls, regardless of whether the account is active or not.